Helping recover your vehicle safely after a non-fault accident and arranging secure storage while your claim progresses.
Following a non-fault accident, recovering your vehicle promptly helps reduce stress and ensures it is moved safely from the accident scene. Credit Hire Direct coordinates professional recovery services and secure transportation where appropriate.
Safe collection of drivable or non-drivable vehicles directly from the scene of the collision.
Operating across the UK, helping arrange prompt vehicle towing wherever you are located.
All vehicles are transported with extreme care by certified logistics experts.
Helpline active 24 hours a day, coordinating dispatch operators in under 15 minutes.
Secure Facility
CCTV Monitored
Where required, we help arrange secure storage while repairs, inspections or claims progress. This protects your vehicle from secondary damage, weather, and vandalism.
Our storage sites feature CCTV monitoring and secure boundaries.
Only authorised recovery drivers, assessors, and owners can access the vehicles.
Indoor and sheltered compounds prevent weather damage while claims resolve.
Full check-in condition reports and photography completed upon vehicle arrival.
Towed directly from accident scenes or police pounds to avoid daily compounding fees.
Rest easy knowing your vehicle is preserved pending engineer assessments.
How we coordinate logisitcs immediately following a collision to protect your vehicle and mobility.
Confirm safety, exchange insurance details with the third party, and call us.
Our 24/7 hotline reviews liability. We prepare recovery in under 15 minutes.
We coordinate a licensed flatbed tow truck recovery team to your location.
Your damaged vehicle is carefully loaded and transported to secure storage.
Preserved inside our CCTV compound, avoiding third-party yard charges.
Engineers assess structural damage, repairs begin, and we recover all costs.
Expert logistics coordination combined with secure vehicle protection keeps your claim on track.
We deploy recovery truck operators promptly to minimize delays after an accident.
We work only with fully certified, insured, and experienced recovery providers.
Monitored compounds protect your vehicle from weather and vandal damage.
One team managing recovery, storage, replacement hire, and final claims cost recovery.
Regular phone and text updates directly from your dedicated claims handler.
Zero hidden fees or upfront costs, putting your interest first throughout.
Find clear answers to commonly asked questions about vehicle towing, recovery yards, and secure storage compounds.
Talk directly to our UK-based operations team.
Yes. Following a non-fault accident, we coordinate prompt recovery tow trucks to transport your vehicle directly from the accident scene to a secure compound or approved manufacturer repair facility.
Your vehicle is stored in one of our clean, nationwide partner vehicle compounds. These facilities are designed for secure automotive storage, keeping your asset protected.
Yes, all our compounds feature boundary fencing, secure access gates, and 24/7 CCTV surveillance monitoring, protecting your vehicle against vandalism or unauthorized access.
Your vehicle can remain in secure storage while engineers complete structural damage inspections, repairs are approved by insurers, or a total loss valuation is finalized.
Yes. You can coordinate access with your dedicated claims handler to visit the secure storage compound and retrieve personal belongings, documents, and contents from your vehicle.
Yes, we recover all vehicle types, including licensed hackneys, private hire vehicles, minibuses, and executive WAVs, transporting them directly to compounds or repair centres.
Yes, we coordinate recovery operations nationwide across England, Scotland, and Wales, recovering vehicles regardless of how far from home the collision occurred.
No. When you contact Credit Hire Direct, our logistics team coordinates the entire tow truck dispatch, recovery process, storage bookings, and invoice settlements directly with the third-party insurer.
You can contact our 24/7 recovery helpline via our contact form, or submit an assistance request form on our site. A recovery coordinator will call you in under 15 minutes.
Our team can help coordinate vehicle recovery, secure storage and accident management support following a non-fault accident.